To begin enjoying fast, secure and cost-effective domestic and international payments, first you need to create your Centtrip list of suppliers and payees. You can do this quickly and easily by adding them to your Recipients list, either individually on an ad hoc basis, or in batch.
Yes, it's worth checking that you've activated your card, it's not locked, has sufficient balance, the payment you're making doesn't exceed a limit, and that the person you're paying accepts prepaid cards. If all else fails, contact us and we'll take a closer look.
View our card fees for corporate and private customers here.
You will not earn any interest on either your Centtrip account or card balances.
The Centtrip multi-currency Mastercard is a prepaid, reloadable card - not a credit, charge nor debit card.
Administrators can access the Card Order Form within their account
The 'issued not active' card status means the Centtrip card hasn't been activated yet.
Now that you have your new Centtrip card, sign it on the reverse and follow these instructions to activate it.
Your Cardholder ID is a unique 12-digit number that begins with 2000. It shows underneath your name on the front of the card.
Yes – the new cards work in exactly the same way as existing ones. The only difference is the base currency.
We're available Monday to Friday, 8am to 6pm. Contact us by email to [email protected] or phone +44(0)2037351735. For help with lost or stolen cards outside these hours, please call +44(0)2071278130.
