How can I switch off email as a verification method?

Super Administrators have the ability to disable email as a verification method. They can do this at account or user level.

1

How do I add a read-only user to my account?

Simply create a user in the usual way, and set all the limits and permissions to zero.

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Where can I find out more about the Centtrip and DeepBlue integration?

Keep reading to find answers to the most frequently asked questions around integrating your Centtrip account with Xero.

5

How do I order an individual Centtrip card?

You can order individual cards in a few quick steps.

1

How do I order virtual Centtrip cards for my EEA account?

EEA and US account holders can order virtual cards in the same way that you would order physical cards.

1

How do I change the Xero organisation that my Centtrip account is connected to?

You can do this in a couple of clicks, within the integrations part of your account

2

What are virtual cards and how do I use them?

A virtual card is exactly like a standard Centtrip card, except that it doesn’t exist physically. Instead, it is accessed by cardholders digitally within the Centtrip app, and can be managed by Administrators with their desktop account.

1

How do I view my EEA or US virtual card details?

You can view your virtual card number and CVV within the Centtrip app.

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How do I use my virtual EEA card for payments?

You can use your virtual card for both online transactions and contactless transactions.

0

What currencies can I hold and spend on my Centtrip card?

Your Centtrip card can hold funds in up to 15 different currencies, simultaneously.

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Didn't find what you were looking for?

We're available Monday to Friday, 8am to 6pm. Contact us by email to [email protected] or phone +44(0)2037351735. For help with lost or stolen cards outside these hours, please call +44(0)2071278130.