You can lock your card instantly via the app or your desktop account.
You can submit applications on behalf of another organisation, easily and securely via our online portal.
We're committed to delivering the highest standard of customer service, but if things go wrong we will listen and focus on finding a solution as quickly as possible. While regrettable, complaints are a way to learn and improve our products and services continuously. All complaints will be addressed with integrity and in an equitable, objective and unbiased manner.
Information on our accepted payments methods is available here
We use Confirmation.com to manage audit requests from clients and auditors ensuring information is provided efficiently and securely to only those authorised to receive it.
A Corporate Super Administrator (CSA) has the ability to create new admin users and manage their permissions within their account settings. Follow these simple steps to learn more.
All payments sent to your Centtrip account must be sent from a specified account in the same name as the Centtrip account holder. If you would like to receive a third party payment to your Centtrip account, please speak to us before the payment is made.
Account administrators can choose from a range of alerts, which can be tailored to your requirements.
Your Centtrip account can hold and manage 15 currencies, including: British Pound, Euro, US Dollar, Australian Dollar, Canadian Dollar, Swiss Franc, Danish Krone, Hong Kong Dollar, Israeli Shekel, Japanese Yen, New Zealand Dollar, Norwegian Krone, Polish Zloty, Swedish Krona and South African Rand.
Visit the 'Card Balances' section of your account dashboard to run a report comprising multiple cards and all associated currencies, over as longer a period as required.
We're available Monday to Friday, 8am to 6pm. Contact us by email to email@example.com or phone +44(0)2037351735. For help with lost or stolen cards outside these hours, please call +44(0)2071278130.