How do I order Centtrip cards?

Administrators with authority to order cards can do this directly within their Centtrip account.

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How do I ensure there are no funds left on my consumer account by 31st March 2023?

Please ensure any funds left on your account or card are either spent, or transferred to a corporate bank account in your name.

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What is a 'Bank-To' foreign exchange trade?

A *Bank To* foreign exchange trade is where you have booked a currency conversion within your Centtrip account, and chosen to pay using funds from your corporate bank account, rather than your Centtrip account.

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What is a foreign exchange spot transaction?

A foreign exchange spot transaction (or spot trade) is an agreement to buy/sell a particular currency pairing for immediate delivery, at the **Spot Rate**.

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What are the validation rules for my one-time batch payment template?

When completing your batch payment template, please ensure you follow our validation guidance to avoid any errors when processing your payments.

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How do I close a Centtrip card?

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Didn't find what you were looking for?

We're available Monday to Friday, 8am to 6pm. Contact us by email to help@centtrip.com or phone +44(0)2037351735. For help with lost or stolen cards outside these hours, please call +44(0)2071278130.