What does the card status "issued not active" mean?

The 'issued not active' card status means the Centtrip card hasn't been activated yet.

Will I earn interest on my Centtrip account or card balance?

You will not earn any interest on either your Centtrip account or card balances.

Can I change the base currency on my existing multi-currency card?

No, the base currency is determined when the card is created.

What are virtual cards and how do I use them?

A virtual card is exactly like a standard Centtrip card, except that it doesn’t exist physically. Instead, it is accessed by cardholders digitally within the Centtrip app, and can be managed by Administrators with their desktop account.

How does Centtrip safeguard my account?

How do I add a read-only user to my account?

Simply create a user in the usual way, and set all the limits and permissions to zero.

Can I access more than one account from the Centtrip app?

Yes, select Switch Account from home screen, then select LINK ACCOUNT and follow the prompts.

How do I order an individual Centtrip card?

You can order individual cards in a few quick steps.

How do I order virtual Centtrip cards for my EEA account?

EEA and US account holders can order virtual cards in the same way that you would order physical cards.

Can administrators activate cards on behalf of cardholders?

Yes! Super Administrators you prepare cards in advance and avoid any last-minute rush or queries, by activating cards ahead of time.