How do I check my card balance?

How do I make payments?

Make secure and cost effective payments within seconds and without limits.

How do I activate my Centtrip card?

Now that you have your new Centtrip card, sign it on the reverse and follow these instructions to activate it.

I don't receive email login codes or the code has expired, how do I login?

You'll need to add [email protected] Centtrip authentication emails to your allowed sender list to ensure they're not delayed or blocked from reaching your inbox. Your organisation may also need to update/create a 'permitted sender policy'.

How can I manage and order Centtrip cards?

Administrators can access the Card Order Form within their account

How do cardholders record cash transactions?

Cardholders can create a cash transaction within the Centtrip app, and attach photo receipts and labels effortlessly.

How do I sign into the app?

The Centtrip app is available iOS and Android devices, for both administrators and cardholders.

What should I do if I've forgotten my password?

You can reset your password instantly via the app or your desktop account

How do I activate my Centtrip account and create a password?

Where can I find the cardholder ID?

Your Cardholder ID is a unique 12-digit number that begins with 2000. It shows underneath your name on the front of the card.