How do I activate my Centtrip card?

Now that you have your new Centtrip card, sign it on the reverse and follow these instructions to activate it.

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How do I add a new recipient (payee)?

To begin enjoying fast, secure and cost-effective domestic and international payments, first you need to create your Centtrip list of suppliers and payees. You can do this quickly and easily by adding them to your Recipients list, either individually on an ad hoc basis, or in batch.

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How do cardholders record cash transactions?

Cardholders can create a cash transaction within the Centtrip app, and attach photo receipts and labels effortlessly.

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Where can I find my Centtrip account reference?

Your account reference is provided on the 'Load Account' page.

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What should I do if I've forgotten my password?

You can reset your password instantly via the app or your desktop account

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How do I sign into the app?

The Centtrip app is available iOS and Android devices, for both administrators and cardholders.

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Where can I find the cardholder ID?

Your Cardholder ID is a unique 12-digit number that begins with 2000. It shows underneath your name on the front of the card.

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How do CSAs create and manage Admin users?

If you are a Corporate Super Administrator, you can instantly add new users to any of your accounts, set and manage user permissions and limits, or disable a user's access anytime, within *User Management*.

Where can I find out more about the Centtrip card?

The Centtrip prepaid card can hold funds in up to 15 currencies and offers the highest balances and transaction limits on the market.

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Didn't find what you were looking for?

We're available Monday to Friday, 8am to 6pm. Contact us by email to [email protected] or phone +44(0)2037351735. For help with lost or stolen cards outside these hours, please call +44(0)2071278130.