Why are my receipts not being transferred to Xero?

If you’ve already connected your Centtrip and Xero accounts but your receipts aren't appearing in Xero, it’s likely because you have not yet set up expense feeds.

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How do I integrate my Centtrip account with Xero?

Integrate your Centtrip account with Xero to automatically sync Centtrip transaction data into Xero, including receipts and labels. No back-and-forth between systems, no manual exports or re-keying.

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Where can I find out more about Centtrip's API call rate limit?

High volumes of API requests can place an increased load on our servers, which can affect the overall performance and service quality for all users on the Centtrip platform. To maintain the fast and reliable service our clients expect, we are implementing an API limit to ensure consistent performance for everyone.

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How can I switch between my Centtrip cards in the app?

If you have or manage multiple Centtrip cards, you can switch between them effortlessly within the app.

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Why are my expenses not being transferred to Xero correctly?

Keep reading for common causes and how to fix them.

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How can I apply to open a Centtrip account?

You can submit an application via our secure online application service

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How long will it take for my Centtrip cards to arrive?

Once ordered, your card(s) should arrive within seven working days

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How can I increase my account or card limits?

Please contact your Account Manager or email [email protected]

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Didn't find what you were looking for?

We're available Monday to Friday, 8am to 6pm. Contact us by email to [email protected] or phone +44(0)2037351735. For help with lost or stolen cards outside these hours, please call +44(0)2071278130.