Why are my receipts not being transferred to Xero?

If you’ve already connected your Centtrip and Xero accounts but your receipts aren't appearing in Xero, it’s likely because you have not yet set up expense feeds.

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Where can I find out more about Centtrip's API call rate limit?

High volumes of API requests can place an increased load on our servers, which can affect the overall performance and service quality for all users on the Centtrip platform. To maintain the fast and reliable service our clients expect, we are implementing an API limit to ensure consistent performance for everyone.

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How can I switch off email as a verification method?

Super Administrators have the ability to disable email as a verification method. They can do this at account or user level.

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How can I switch between my Centtrip cards in the app?

If you have or manage multiple Centtrip cards, you can switch between them effortlessly within the app.

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How do I integrate my Centtrip account with Xero?

Integrate your Centtrip account with Xero to automatically sync Centtrip transaction data into Xero, including receipts and labels. No back-and-forth between systems, no manual exports or re-keying.

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How do I bookmark a page?

We recommend bookmarking key pages, such as your Centtrip account login or your Account Resources Hub. This enables you to easily find them anytime.

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How do I make a batch payment with FX?

Make hundred of multi-currency payments effortlessly with Centtrip's FX Batch Payments feature.

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Didn't find what you were looking for?

We're available Monday to Friday, 8am to 6pm. Contact us by email to [email protected] or phone +44(0)2037351735. For help with lost or stolen cards outside these hours, please call +44(0)2071278130.