Why are the bank details for loading my Centtrip account not in my name?

How can I update a cardholder's date of birth and mobile number?

Can I use my card to make contactless payments?

Yes. The Centtrip card supports contactless payments.

Can I make payments in batch?

Yes! Depending on your requirements, there are several ways to make a batch payment.

What payment methods can I use to load my account or settle an FX trade?

Information on our accepted payments methods is available here

Is the Centtrip card supported on Apple Pay?

The Centtrip card is not currently supported on Apple Pay, but you can make contactless payments.

What are Corporate Labels and how do I set them up?

Simplify your reconciliation processes by creating Corporate Label Groups, whereby each Group contains its own set of custom labels that can be linked to accounting codes and assigned to transactions via a dropdown.

How do I check my card balance?

How do I make payments?

Make secure and cost effective payments within seconds and without limits.

I don't receive email login codes or the code has expired, how do I login?

You'll need to add [email protected] Centtrip authentication emails to your allowed sender list to ensure they're not delayed or blocked from reaching your inbox. Your organisation may also need to update/create a 'permitted sender policy'.