Account Management App Cards EEA Account Holders Expense Management Manage Cards MANAGING CARDS MANAGING USERS Registration and Login SERVICE & SUPPORT Service Questions SIGNING IN User Management USING THE APP

How do I update my mobile number?

Your mobile number can be updated instantly within account settings

3

What happens if I do not have sufficient funds for my payment and payment fee?

8

Why is my quoted exchange rate lower than expected?

0

What is a Market Order and how do I set one up?

Take advantage of exchange rate fluctuations by setting a target rate and letting Centtrip watch the market for you.

0

How do I access my requested reports?

1

How do I activate my Centtrip account and create a password?

9

How do I sign into my desktop account?

6

How do I sign into the app?

The Centtrip app is available iOS and Android devices, for both administrators and cardholders.

12

What should I do if I've forgotten my password?

You can reset your password instantly via the app or your desktop account

12

What is the card base currency?

1

Didn't find what you were looking for?

We're available Monday to Friday, 8am to 6pm. Contact us by email to [email protected] or phone +44(0)2037351735. For help with lost or stolen cards outside these hours, please call +44(0)2071278130.