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What is a Corporate Super Administrator and what are their limits and permissions?

A Corporate Super Administrator (CSA) has the ability to create new admin users and manage their permissions within their account settings. Follow these simple steps to learn more.

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Can I receive Third Party Payments (TTPs) to my Centtrip account?

All payments sent to your Centtrip account must be sent from a specified account in the same name as the Centtrip account holder. If you would like to receive a third party payment to your Centtrip account, please speak to us before the payment is made.

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How do I create card balance and transaction alerts?

Account administrators can choose from a range of alerts, which can be tailored to your requirements.

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What currencies can I manage with my Centtrip account?

Your Centtrip account can hold and manage 15 currencies, including: British Pound, Euro, US Dollar, Australian Dollar, Canadian Dollar, Swiss Franc, Danish Krone, Hong Kong Dollar, Israeli Shekel, Japanese Yen, New Zealand Dollar, Norwegian Krone, Polish Zloty, Swedish Krona and South African Rand.

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How can I report on multiple cards and currencies?

Visit the 'Card Balances' section of your account dashboard to run a report comprising multiple cards and all associated currencies, over as longer a period as required.

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Why did Centtrip’s bank details change and how does this affect me?

In preparation for the end of the Brexit transition phase, the bank details used for loading your Centtrip account will change on the 17th of December 2020.

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What can I do from my account dashboard?

Your Centtrip dashboard provides a real-time overview of your account and card balances and transactions, and enables you to access all your main account features.

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How do I make payments in batch?

Making multiple payments in one or more currencies is quick and easy using our batch payments facility.

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How do I export reports from Centtrip?

You can create and tailor comprehensive reports for analysis and reconciliation in the reporting tab.

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How do I view my Centtrip transactions?

Transactions can be viewed in 'View Transactions' on the mobile app, or in 'Transactions' on a desktop.

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Didn't find what you were looking for?

We're available Monday to Friday, 8am to 6pm. Contact us by email to help@centtrip.com or phone +44(0)2037351735. For help with lost or stolen cards outside these hours, please call +44(0)2071278130.