How do I check my balances and transactions in the app?

What can I do with the Centtrip app?

Where can I find out more about Centtrip’s Inactivity Fees?

How do I add labels and receipts to my transactions?

Cardholders can instantly upload photo receipts and label transactions on the go, using the Centtrip app.

How do I view closed or expired cards in my account?

You can easily view closed and expired cards by making a quick change in your account settings

What should I do if I notice a fraudulent transaction on my account?

If you notice a fraudulent transaction on your account, please take the following steps to block the card and raise a transaction dispute.

How do I filter to show transactions with missing receipts?

Using the Centtrip app, you can filter to show any transactions which are missing their receipt and instantly upload one.

How do I find my nearest compatible ATM?

We recommend using the Mastercard ATM Locator - you can find a link to it in the Centtrip app.

What should I do if I've forgotten the PIN for my card?

You can instantly reveal your forgotten PIN using the Centtrip app, or your desktop account.

My card has been lost or stolen, what should I do?

You can lock your card instantly via the app or your desktop account.