How do I order Centtrip cards?

Administrators with authority to order cards can do this directly within their Centtrip account.

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How do I load or unload my Centtrip cards in batch?

Save time by loading or unloading multiple Centtrip cards with multiple currencies using our batch load feature.

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Why was my card transaction declined?

You can check the reason for the decline transaction in your desktop Centtrip account

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Where can I find out more about the Centtrip card?

The Centtrip prepaid card can hold funds in up to 15 currencies and offers the highest balances and transaction limits on the market.

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How do I view pending card transactions in the app?

You can switch between pending and cleared transactions instantly in the app

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Didn't find what you were looking for?

We're available Monday to Friday, 8am to 6pm. Contact us by email to help@centtrip.com or phone +44(0)2037351735. For help with lost or stolen cards outside these hours, please call +44(0)2071278130.