Account Management App Cards EEA Account Holders Expense Management GLOBAL Manage Cards MANAGING CARDS MANAGING USERS Registration and Login SERVICE & SUPPORT Service Questions SIGNING IN User Management USING THE APP

How do I add labels and receipts to my transactions?

Cardholders can instantly upload photo receipts and label transactions on the go, using the Centtrip app.

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Where can I find out more about Centtrip’s Inactivity Fees?

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What can I do with the Centtrip app?

4

What is a card balance alert and how can I set one up?

Ensure a cardholder never runs out of funds

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What is a 'transaction over amount' alert and how can I set one up?

Keep your account secure with an alert for transactions over an amount

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What is a transaction declined alert and how can I set one up?

Ensure a activity never grinds to a halt due to a declined transaction

1

How do I view pending card transactions in the app?

You can switch between pending and cleared transactions instantly in the app

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Why was my card transaction declined?

You can check the reason for the decline transaction in your desktop Centtrip account

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What is the card base currency?

1

How can I update a cardholder's date of birth and mobile number?

3

Didn't find what you were looking for?

We're available Monday to Friday, 8am to 6pm. Contact us by email to [email protected] or phone +44(0)2037351735. For help with lost or stolen cards outside these hours, please call +44(0)2071278130.