You can withdraw currencies, from any cash machine displaying the Mastercard Acceptance Mark. To get the best rate, always choose to process the transaction in the local currency .
All our fees are fixed and converted to GBP.
The Centtrip multi-currency Mastercard is a prepaid, reloadable card - not a credit, charge nor debit card.
Once ordered, your card will usually be with you within seven working days.
No, the base currency is determined when the card is created.
Corporate clients can have cards with different base currencies. Contact us to order additional cards.
Yes, it's worth checking that you've activated your card, it's not locked, has sufficient balance, the payment you're making doesn't exceed a limit, and that the person you're paying accepts prepaid cards. If all else fails, contact us and we'll take a closer look.
Yes – the new cards work in exactly the same way as existing ones. The only difference is the base currency.
Your Cardholder ID is a unique 12-digit number that begins with 20000. It shows underneath your name on the front of the card.
You can use your Centtrip multi-currency Mastercard to make purchases online, over the phone and in store in more than 210 countries and territories.