Cards results

What is a card balance alert and how can I set one up?

Ensure a cardholder never runs out of funds

Not yet rated

What is a 'transaction over amount' alert and how can I set one up?

Keep your account secure with an alert for transactions over an amount

Not yet rated

What is a transaction declined alert and how can I set one up?

Ensure a activity never grinds to a halt due to a declined transaction

Not yet rated

How do I load or unload my Centtrip cards in batch?

Save time by loading or unloading multiple Centtrip cards with multiple currencies using our batch load feature.

Not yet rated

My card doesn't seem to be working - can you help?

Yes, it's worth checking that you've activated your card, it's not locked, has sufficient balance, the payment you're making doesn't exceed a limit, and that the person you're paying accepts prepaid cards. If all else fails, contact us and we'll take a closer look.

50% found this useful

Where can I find my cardholder ID?

Your Cardholder ID is a unique 12-digit number that begins with 2000. It shows underneath your name on the front of the card.

70% found this useful

Didn't find what you were looking for?

We're available Monday to Friday, 8am to 6pm. Contact us by email to help@centtrip.com or phone +44(0)2037351735. For help with lost or stolen cards outside these hours, please call +44(0)2071278130.