Cards results

How do I attach my expense receipts and labels in the app?

What is a card balance alert and how can I set one up?

Ensure a cardholder never runs out of funds

What is a 'transaction over amount' alert and how can I set one up?

Keep your account secure with an alert for transactions over an amount

What is a transaction declined alert and how can I set one up?

Ensure a activity never grinds to a halt due to a declined transaction

How do I load or unload my Centtrip cards in batch?

Save time by loading or unloading multiple Centtrip cards with multiple currencies using our batch load feature.

My card doesn't seem to be working - can you help?

Yes, it's worth checking that you've activated your card, it's not locked, has sufficient balance, the payment you're making doesn't exceed a limit, and that the person you're paying accepts prepaid cards. If all else fails, contact us and we'll take a closer look.

Where can I find my cardholder ID?

Your Cardholder ID is a unique 12-digit number that begins with 2000. It shows underneath your name on the front of the card.

How do I check my balances and transactions in the app?

What can I do with the Centtrip app?

Where can I find out more about Centtrip’s Inactivity Fees?