Please contact your administrator
Our standard card withdrawal limit is a maximum of up to 3 per day, totaling £750.
You can submit your expenses on the go within the Centtrip app, or from our desktop application.
You can use your virtual card for both online transactions and contactless transactions.
A virtual card is exactly like a standard Centtrip card, except that it doesn’t exist physically. Instead, it is accessed by cardholders digitally within the Centtrip app, and can be managed by Administrators with their desktop account.
Administrators with authority to order cards can do this directly within their Centtrip account.
Your Cardholder ID is a unique 12-digit number that begins with 2000. It shows underneath your name on the front of the card.
The Centtrip prepaid card can hold funds in up to 15 currencies and offers the highest balances and transaction limits on the market.
Yes, it's worth checking that you've activated your card, it's not locked, has sufficient balance, the payment you're making doesn't exceed a limit, and that the person you're paying accepts prepaid cards. If all else fails, contact us and we'll take a closer look.
We're available Monday to Friday, 8am to 6pm. Contact us by email to [email protected] or phone +44(0)2037351735. For help with lost or stolen cards outside these hours, please call +44(0)2071278130.
