How do I view cardholder expenses which are ready to reconcile?

Filter on transactions which have a receipt attached to easily find expenses that are ready to reconcile

1

How long will it take for my Centtrip cards to arrive?

Once ordered, your card(s) should arrive within seven working days

1

Where can I find the transaction dispute form?

Download the Transaction Dispute Form here....

0

How do I access my Centtrip dashboard?

After signing into your desktop account, click the Centtrip logo to visit your dashboard

0

How can I increase my account or card limits?

Please contact your Account Manager or email help@centtrip.com

1

My Centtrip card has expired or expires soon, how can I renew it?

If your card has expired or is expiring soon, and you would like to arrange a replacement, visit Manage Cards to order a new one.

1

Is the Centtrip card supported on Apple Pay?

The Centtrip card is not currently supported on Apple Pay, but you can make contactless payments.

2

What are the different Centtrip user types and permissions?

There can be three types of users on your Centtrip account; Cardholders, Administrators and Corporate Super Administrators.

1

Where can I find my Centtrip account reference?

Your account reference is provided on the 'Load Account' page.

4
  • Previous

Didn't find what you were looking for?

We're available Monday to Friday, 8am to 6pm. Contact us by email to help@centtrip.com or phone +44(0)2037351735. For help with lost or stolen cards outside these hours, please call +44(0)2071278130.