Why was my card transaction declined?

You can check the reason for the decline transaction in your desktop Centtrip account

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What should I do if I can't find my account activation email?

If you can't find your account activation email., you can simply reset your password.

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How can I tailor transaction data in Expense Management?

You can tailor card expenses data to your exact requirements

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Where can I find out more about the Centtrip card?

The Centtrip prepaid card can hold funds in up to 15 currencies and offers the highest balances and transaction limits on the market.

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How can I apply to open a Centtrip account?

You can submit an application via our secure online application service

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How do I view pending card transactions in the app?

You can switch between pending and cleared transactions instantly in the app

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Didn't find what you were looking for?

We're available Monday to Friday, 8am to 6pm. Contact us by email to help@centtrip.com or phone +44(0)2037351735. For help with lost or stolen cards outside these hours, please call +44(0)2071278130.