Most popular results

What should I do if I've forgotten my password?

You can reset your password instantly via the app or your desktop account

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How do I find my nearest compatible ATM?

We recommend using the Mastercard ATM Locator - you can find a link to it in the Centtrip app.

100% found this useful

How soon can I get my Centtrip multi-currency Mastercard?

Once ordered, your card will usually be with you within seven working days.

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Where can I see live currency rates?

You can find and track live market rates on your Centtrip app or desktop account.

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What does the card status "issued not active" mean?

The 'issued not active' card status means the Centtrip card hasn't been activated yet.

100% found this useful

What is Expense Management and how can I access it?

Expense Management is our newest tool and is available to Centtrip account holders for no extra charge. 

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Didn't find what you were looking for?

We're available Monday to Friday, 8am to 6pm. Contact us by email to help@centtrip.com or phone +44(0)2037351735. For help with lost or stolen cards outside these hours, please call +44(0)2071278130.