You can reset your password instantly via the app or your desktop account
We recommend using the Mastercard ATM Locator - you can find a link to it in the Centtrip app.
Once ordered, your card will usually be with you within seven working days.
You can find and track live market rates on your Centtrip app or desktop account.
The 'issued not active' card status means the Centtrip card hasn't been activated yet.
Expense Management is our newest tool and is available to Centtrip account holders for no extra charge.
We're available Monday to Friday, 8am to 6pm. Contact us by email to help@centtrip.com or phone +44(0)2037351735. For help with lost or stolen cards outside these hours, please call +44(0)2071278130.