Most popular results

What should I do if I have lost my device?

Your Centtrip app is secured with either a passcode or biometrics to prevent unauthorised access. Please contact us to using the details at the bottom of the page to get access to your account.

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Can I change the base currency on my existing multi-currency card?

No, the base currency is determined when the card is created.

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Are the fees for USD and EUR base-currency cards dynamic or fixed to the GBP rate?

All our fees are fixed and converted to GBP.

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How can I share my transaction with others?

Sharing your transaction with others as you go is easy and takes seconds.

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As a corporate client, can I have cards in different base currencies?

Corporate clients can have cards with different base currencies. Contact us to order additional cards.

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Are EUR and USD denominated cards still multi-currency?

Yes – the new cards work in exactly the same way as existing ones. The only difference is the base currency.

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Didn't find what you were looking for?

We're available Monday to Friday, 8am to 6pm. Contact us by email to help@centtrip.com or phone +44(0)2037351735. For help with lost or stolen cards outside these hours, please call +44(0)2071278130.