What are virtual cards and how do I use them?

A virtual card is exactly like a standard Centtrip card, except that it doesn’t exist physically. Instead, it is accessed by cardholders digitally within the Centtrip app, and can be managed by Administrators with their desktop account.

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How do I view my EEA or US virtual card details?

You can view your virtual card number and CVV within the Centtrip app.

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How do I use my virtual EEA card for payments?

You can use your virtual card for both online transactions and contactless transactions.

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What currencies can I hold and spend on my Centtrip card?

Your Centtrip card can hold funds in up to 15 different currencies, simultaneously.

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What are the main feature differences between the Centtrip UK, EEA and US platforms?

Take a look at the main feature and user differences between the Centtrip UK, EEA and US platforms.

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How do I integrate my Centtrip account with Xero?

Integrate your Centtrip account with Xero to automatically sync Centtrip transaction data into Xero, including receipts and labels. No back-and-forth between systems, no manual exports or re-keying.

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Can administrators activate cards on behalf of cardholders?

Yes! Super Administrators you prepare cards in advance and avoid any last-minute rush or queries, by activating cards ahead of time.

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Can I speak to a person at Centtrip?

Of course you can! Call us on +44 (0)20 3735 1735 or email [email protected].

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How do I switch between my different Centtrip accounts?

If you manage more than one Centtrip account, you access them all using the same login, and switch between them effortlessly at any time.

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How do I submit my card expense receipts, labels and notes?

You can submit your expenses on the go within the Centtrip app, or from our desktop application.

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Didn't find what you were looking for?

We're available Monday to Friday, 8am to 6pm. Contact us by email to [email protected] or phone +44(0)2037351735. For help with lost or stolen cards outside these hours, please call +44(0)2071278130.