What can I do to keep my Centtrip account and cards secure?

Centtrip are committed to keeping your money safe and have a range of systems in place to help us detect and prevent fraud before it happens. However, fraudsters are becoming increasingly sophisticated. Please take a few extra precautions to keep your funds safe.

How do I set up payment approvals?

To ensure payments are only processed after proper approval, Corporate Super Administrators can configure user roles and require that payments be approved by one or more designated administrators.

How do I change my account password?

You can do this within your account.

How do I integrate my account with QuickBooks?

Follow these instructions if you want to sync transaction details, receipts, and corporate labels to your QuickBooks account.

Why are my expenses not being transferred to Xero correctly?

Keep reading for common causes and how to fix them.

Why are my receipts not being transferred to Xero?

If you’ve already connected your Centtrip and Xero accounts but your receipts aren't appearing in Xero, it’s likely because you have not yet set up expense feeds.

How can I switch between my Centtrip cards in the app?

If you have or manage multiple Centtrip cards, you can switch between them effortlessly within the app.

How do I open a new operational or charter yacht account?

Where can I find out more about Centtrip's API call rate limit?

High volumes of API requests can place an increased load on our servers, which can affect the overall performance and service quality for all users on the Centtrip platform. To maintain the fast and reliable service our clients expect, we are implementing an API limit to ensure consistent performance for everyone.

How do I set up statement data feeds to Xero?

Follow these instructions if you want to sync transaction details to Xero, WITHOUT the receipts and labels.