Account Management App Cards EEA Account Holders Expense Management Manage Cards MANAGING CARDS MANAGING USERS Registration and Login SERVICE & SUPPORT Service Questions SIGNING IN User Management USING THE APP

What is a card balance alert and how can I set one up?

Ensure a cardholder never runs out of funds

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What is a 'transaction over amount' alert and how can I set one up?

Keep your account secure with an alert for transactions over an amount

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What is a transaction declined alert and how can I set one up?

Ensure a activity never grinds to a halt due to a declined transaction

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How do I submit an application to open a Centtrip account on behalf of another organisation?

You can submit applications on behalf of another organisation, easily and securely via our online portal.

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Why are the bank details for loading my Centtrip account not in my name?

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Where can I find out more about the Centtrip card?

The Centtrip prepaid card can hold funds in up to 15 currencies and offers the highest balances and transaction limits on the market.

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How can I pay my Centtrip subscription, card or payment fees?

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How can I update a cardholder's date of birth and mobile number?

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How can I apply to open a Centtrip account?

You can submit an application via our secure online application service

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How do I ensure there are no funds left on my consumer account by 31st March 2023?

Please ensure any funds left on your account or card are either spent, or transferred to a corporate bank account in your name.

Didn't find what you were looking for?

We're available Monday to Friday, 8am to 6pm. Contact us by email to [email protected] or phone +44(0)2037351735. For help with lost or stolen cards outside these hours, please call +44(0)2071278130.