Service Questions results

What is a 'transaction over amount' alert and how can I set one up?

Keep your account secure with an alert for transactions over an amount

What is a transaction declined alert and how can I set one up?

Ensure a activity never grinds to a halt due to a declined transaction

How do I make payments?

Make secure and cost effective payments within seconds and without limits.

How do I update my mobile number?

Your mobile number can be updated instantly within account settings

What happens if I do not have sufficient funds for my payment and payment fee?

Why is my quoted exchange rate lower than expected?

Where can I find out more about Centtrip’s standard Payment Fees?

How do I add new users to the account?

What should I do if I've forgotten my password?

You can reset your password instantly via the app or your desktop account

Where can I find out more about Centtrip’s Inactivity Fees?