Now that you have your new Centtrip card, sign it on the reverse and follow these instructions to activate it.
Cardholders can instantly upload photo receipts and label transactions on the go, using the Centtrip app.
Save time by loading or unloading multiple Centtrip cards with multiple currencies using our batch load feature.
If you notice a fraudulent transaction on your account, please take the following steps to block the card and raise a transaction dispute.
You can instantly reveal your forgotten PIN using the Centtrip app, or your desktop account.
You can lock your card instantly via the app or your desktop account.
We recommend using the Mastercard ATM Locator - you can find a link to it in the Centtrip app.
You can withdraw currencies, from any cash machine displaying the Mastercard Acceptance Mark. To get the best rate, always choose to process the transaction in the local currency .
The Centtrip multi-currency Mastercard is a prepaid, reloadable card - not a credit, charge nor debit card.
We're available Monday to Friday, 8am to 6pm. Contact us by email to help@centtrip.com or phone +44(0)2037351735. For help with lost or stolen cards outside these hours, please call +44(0)2071278130.