The Centtrip multi-currency Mastercard is neither a credit, charge nor debit card. Centtrip cards are prepaid, reloadable and issued by an Electronic Money Institution. Each time you use your Centtrip card, the purchase value is deducted from the funds available on the card. Simply buy any of the 15 deposit currencies using your Centtrip account or on our app and transfer it to your card. You can then use your Centtrip multi-currency Mastercard in more than 210 countries and territories, online and in store.

The Centtrip multi-currency Mastercard is neither a credit, charge nor debit card. Centtrip cards are prepaid, reloadable and issued by an Electronic Money Institution. Each time you use your Centtrip card, the purchase value is deducted from the funds available on the card. Simply buy any of the 15 deposit currencies using your Centtrip account or on our app and transfer it to your card. You can then use your Centtrip multi-currency Mastercard in more than 210 countries and territories, online and in store.

Now that you have your new multi-currency Centtrip card, sign the reverse and follow the instructions below to activate it. **All Corporate Cards and Replacement Private Cards** 1. Activate your card and reveal your pin: Use the mobile number you registered to text the word ‘PIN’ followed by the last eight digits of your long card number to +44 (0)7860 024 357. You will receive an SMS confirming your PIN and your card has been activated. Delete the text once you know the PIN. You can view it online or on our app at any time. If you can't send an SMS, or don't receive your PIN within 5 minutes, please use the contact details at the bottom of this page and we'll help get your card activated. 2. Use CHIP and PIN: For security reasons, you will need to make a chip-and-PIN payment when using your card for the first time. This will activate the contactless feature on your card automatically. Don't forget to [load your card](https://support.centtrip.com/faqs/how-do-i-load-my-cards) first! 3. Corporate card holders - if this is your first Centtrip card, create your online login: Go to account.centtrip.com/membership/login or download the Centtrip app from the [App Store](https://apps.apple.com/gb/app/centtrip/id1151916421) or [Google Play](https://play.google.com/store/apps/details?id=com.centtrip.app) and select ‘FIRST TIME LOG IN’. Then follow the steps on your screen. Make sure you use the email address and mobile number you signed up with. If unsure, ask your account administrator to confirm those. **New Private Cards** The activation process is different if you've just received your first Centtrip card for a new private account. 1. Activate your card: Log in to the Centtrip app. Select ‘Load Card’ on your dashboard and follow the instructions on your screen. 2. Reveal your PIN: In the Centtrip app click on the person icon in the top right corner and select ‘Pin’. You can view it at any time. 3. Use CHIP and PIN: For security reasons, you will need to make a chip-and-PIN payment when using your card for the first time. This will activate the contactless feature on your card. Don't forget to [load your card](https://support.centtrip.com/faqs/how-do-i-load-my-cards) first!

Now that you have your new multi-currency Centtrip card, sign the reverse and follow the instructions below to activate it. **All Corporate Cards and Replacement Private Cards** 1. Activate your card and reveal your pin: Use the mobile number you registered to text the word ‘PIN’ followed by the last eight digits of your long card number to +44 (0)7860 024 357. You will receive an SMS confirming your PIN and your card has been activated. Delete the text once you know the PIN. You can view it online or on our app at any time. If you can't send an SMS, or don't receive your PIN within 5 minutes, please use the contact details at the bottom of this page and we'll help get your card activated. 2. Use CHIP and PIN: For security reasons, you will need to make a chip-and-PIN payment when using your card for the first time. This will activate the contactless feature on your card automatically. Don't forget to [load your card](https://support.centtrip.com/faqs/how-do-i-load-my-cards) first! 3. Corporate card holders - if this is your first Centtrip card, create your online login: Go to account.centtrip.com/membership/login or download the Centtrip app from the [App Store](https://apps.apple.com/gb/app/centtrip/id1151916421) or [Google Play](https://play.google.com/store/apps/details?id=com.centtrip.app) and select ‘FIRST TIME LOG IN’. Then follow the steps on your screen. Make sure you use the email address and mobile number you signed up with. If unsure, ask your account administrator to confirm those. **New Private Cards** The activation process is different if you've just received your first Centtrip card for a new private account. 1. Activate your card: Log in to the Centtrip app. Select ‘Load Card’ on your dashboard and follow the instructions on your screen. 2. Reveal your PIN: In the Centtrip app click on the person icon in the top right corner and select ‘Pin’. You can view it at any time. 3. Use CHIP and PIN: For security reasons, you will need to make a chip-and-PIN payment when using your card for the first time. This will activate the contactless feature on your card. Don't forget to [load your card](https://support.centtrip.com/faqs/how-do-i-load-my-cards) first!

You can use your Centtrip card to withdraw from any cash machine displaying the Mastercard Acceptance Mark above. When taking out money, the ATM will usually give you a couple of withdrawal options to: 1. Process the transaction in local currency 2. Use the ATM’s conversation rate. We highly recommend selecting option 1 to ensure you take out the currency held on the card and avoid any conversion fee being applied by the ATM operator. If you select option 2 when you have the local currency on your Centtrip card, the ATM will identify it as a UK card and process the withdrawal in GBP. This means the local currency will be converted to GBP on your card and then back at the ATM’s rate, which tends to be very poor. You may also incur additional fees. For more information about our ATM withdrawal fees, see [what are your card fees?](https://support.centtrip.com/faqs/what-are-your-card-fees) If you require further assistance, contact us using the details at the bottom of this page.

You can use your Centtrip card to withdraw from any cash machine displaying the Mastercard Acceptance Mark above. When taking out money, the ATM will usually give you a couple of withdrawal options to: 1. Process the transaction in local currency 2. Use the ATM’s conversation rate. We highly recommend selecting option 1 to ensure you take out the currency held on the card and avoid any conversion fee being applied by the ATM operator. If you select option 2 when you have the local currency on your Centtrip card, the ATM will identify it as a UK card and process the withdrawal in GBP. This means the local currency will be converted to GBP on your card and then back at the ATM’s rate, which tends to be very poor. You may also incur additional fees. For more information about our ATM withdrawal fees, see [what are your card fees?](https://support.centtrip.com/faqs/what-are-your-card-fees) If you require further assistance, contact us using the details at the bottom of this page.

Once ordered, your card should be with you within seven working days, though some international deliveries may take longer. Please talk to us if you have an urgent order and would like to discuss alternative delivery options. If you are a corporate client, all your cards will be posted to your main company address.

Once ordered, your card should be with you within seven working days, though some international deliveries may take longer. Please talk to us if you have an urgent order and would like to discuss alternative delivery options. If you are a corporate client, all your cards will be posted to your main company address.