What payment methods can I use to load my account or settle an FX trade?

Information on our accepted payments methods is available here

How do I make a batch payment with FX?

Make hundred of multi-currency payments effortlessly with Centtrip's FX Batch Payments feature.

What are the validation rules for a FX batch payment?

When completing the XLS or CSV batch payment with FX template, please ensure you follow our validation requirements to ensure all payments are successful.

How I can check the live foreign exchange rate?

You can check the live market rate for your specified currency pairing, anytime via your Centtrip account.

What is a foreign exchange spot transaction?

A foreign exchange spot transaction (or spot trade) is an agreement to buy/sell a particular currency pairing for immediate delivery, at the **Spot Rate**.

What is a 'Bank-To' foreign exchange trade?

A *Bank To* foreign exchange trade is where you have booked a currency conversion within your Centtrip account, and chosen to pay using funds from your corporate bank account, rather than your Centtrip account.

How do I convert currency?

You can do this via your desktop account and the app.

What is a forward contract and how do they work?

A forward contract is an agreement to buy or sell a specific amount of currency, at a predetermined exchange rate, on a specific date in the future.

How do I set alerts for target foreign exchange rates?

Why is my quoted exchange rate lower than expected?