Account Management Cards Registration and Login Service Questions

How do I activate my card?

Now that you have your new Centtrip card, sign it on the reverse and follow these instructions to activate it.

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What does the card status "issued not active" mean?

The 'issued not active' card status means the Centtrip card hasn't been activated yet.

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We're available Monday to Friday, 8am to 6pm. Contact us by email to help@centtrip.com or phone +44(0)2037351735. For help with lost or stolen cards outside these hours, please call +44(0)2071278130.