Where can I find the password required to authenticate my online transaction?

Whenever you use your Centtrip card to make an online transaction, you will be prompted to enter a password to authenticate the purchase. This is to provide additional security to your account.

You can view this password within the Centtrip app.

  1. In the Centtrip app, tap on the menu icon to open settings.
  2. Select 3D Secure' from the list.
  3. Press SHOW PASSWORD to display your password for online transactions.
  4. Enter this password into the checkout page where prompted.
My Details 3D Secure ATM Locator Security Switch user Log out (1) My Details 3D Secure ATM Locator Security Switch user Log out (2)

Didn't find what you were looking for?

We're available Monday to Friday, 8am to 6pm. Contact us by email to help@centtrip.com or phone +44(0)2037351735. For help with lost or stolen cards outside these hours, please call +44(0)2071278130.