How do I enable Multi-factor Authentication?
To help ensure your account remains secure, Multi-factor Authentication (MFA) is required when signing into your desktop account or adding a new payment recipient. We recommend using the app to authenticate, and this answer provides step-by-step instructions on how to set this up.
What should I do if I have lost my device?
Your Centtrip app is secured with either a passcode or biometrics to prevent unauthorised access. Please contact us to using the details at the bottom of the page to get access to your account.
Why is my account still visible when I have signed out?
This is because your device is still linked to your account.