Payments & FX
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Payments & FX
Do I have the relevant permissions to make an FX batch payment?
Centtrip's FX Batch Payments feature enables you to make hundred of multi-currency payments effortlessly, even those involving currency conversions. If...
Continue reading →How can I make a batch payment using CenttripNow
CenttripNow enables you to send and recieve free, instant payments to/from any other Centtrip account. You can make an individual...
Continue reading →How do I approve payments?
If you have with authority to approve payments, you will receive a notification whenever a payment is submitted. Sign into...
Continue reading →How do I add payment recipients to my account in batch?
Save time when adding multiple payment recipients to your Centtrip account. Our batch upload feature enables you to add hundreds...
Continue reading →How can I pay Oceanskies using CenttripNow?
The CenttripNow service enables funds to be transferred between connected Centtrip accounts instantaneously and completely free of charge - 7...
Continue reading →How do I accept a CenttripNow invitation?
CenttripNow enables funds to be transferred instantaneously between connected Centtrip accounts, completely free of charge - 7 days a week,...
Continue reading →How do I convert currency and make payments on the Centtrip USA platform?
Please refer to these currency instructions and these payment instructions if you are on our EEA platform. How do I...
Continue reading →How do I move funds from my FX holding accounts to my USA Centtrip account and cards?
**NOTE - this is only applicable to clients with an account on our USA Platform. How can I check this?...
Continue reading →What is a Forward Contract, what are the benefits and how do I set one up?
Forwards enable you to reduce uncertainty and mitigate currency risk by securing a fixed exchange rate for delivery in the...
Continue reading →What is a Market Order and how do I set one up?
Take advantage of exchange rate fluctuations by setting a target rate and letting Centtrip watch the market for you. If...
Continue reading →Why is my quoted exchange rate lower than expected?
Payments are subject to our standard payment fees , which will be automatically debited from your Centtrip account balance. When...
Continue reading →What is a forward contract and how do they work?
What is a forward contract? A forward contract (or forward trade) is an agreement to buy or sell a specific...
Continue reading →What is a 'Bank-To' foreign exchange trade?
A Bank To foreign exchange trade is where you have booked a currency conversion within your Centtrip account, and chosen...
Continue reading →What is a foreign exchange spot transaction?
A foreign exchange SPOT transaction (or SPOT trade) is an agreement to buy or sell a particular currency pairing for...
Continue reading →Why could my foreign exchange (FX) rate change after booking a conversion?
All rates that are offered when you request a quote through your Centtrip account are real-time rates based on the...
Continue reading →What is a Standard Settlement Instruction (SSI) and how do I set this up?
A Standard Settlement Instruction (SSI) is an advance confirmation of where you would like funds to be credited upon completion...
Continue reading →Why has an €8 fee been taken from my Euro payment?
Any Euro payments sent to countries within the EEA (European Economic Area) as SWIFT may be subject to an €8...
Continue reading →What are multi-currency holding accounts?
Multi-currency holding accounts are only applicable to customers on our USA platform. How can I check? Centtrip's multi-currency holding accounts...
Continue reading →Where can I find FAQs on Oceanskies payroll and procedures?
Can I get a copy of the SWIFT/SEPA confirmation once I have sent a payment? Yes, you can, however, there...
Continue reading →Where can I find out more about Centtrip’s Inactivity Fees?
What are Centtrip's Inactivity Fees? A summary is provided below, but please refer to our Terms and Conditions for more...
Continue reading →Where can I find out more about Centtrip’s standard Payment Fees?
Payments sent from a corporate Centtrip account to a bank account are subject to our standard Payment Fees. Where can...
Continue reading →What happens if I do not have sufficient funds for my payment and payment fee?
Payments are subject to our standard payment fees , which will be automatically debited from your Centtrip account balance, in...
Continue reading →What kind of payments can I make with Centtrip?
Make domestic or international payments without the hefty bank fees or conversion charges. Send individual, ad hoc payments, or make...
Continue reading →What is a one-time batch payment?
Centtrip's one-time batch payment feature enables you to make one-off payments to multiple recipients, by uploading a single spreadsheet containing...
Continue reading →How I can check the live foreign exchange rate?
You can check the live market rate for your specified currency pairing, anytime via your Centtrip account. Sign into your...
Continue reading →How do I set up payment approvals on my account?
Super Administrators can specify whether users require approval for any payments they submit, as well as how many approvals they...
Continue reading →What are the additional validation requirements for payment recipients?
From 01/02/2024 onward, the following additional validation requirements will apply to your Centtrip payment recipients, to ensure greater accuracy and...
Continue reading →How do I convert currency in my account?
Note: This feature is only available to customers on our EEA platform. If you would like access to our currency...
Continue reading →How do I make a single payment?
Note: This feature is only available to customers on our EEA platform. If you would like access to our currency...
Continue reading →How do I create a payment recipient?
Note: This feature is only available to customers on our EEA platform. If you would like access to our currency...
Continue reading →How do I approve payments?
Go to the PAYMENTS page in your account and click the Awaiting Approval tab. Select a payment to open the...
Continue reading →How do I make a batch payment?
Note: This feature is only available to customers on our EEA platform. If you would like access to our currency...
Continue reading →How do I make a batch payment with FX?
A batch payment with FX lets you send one or more payments in a currency you don’t currently hold in...
Continue reading →How do I add a new recipient (payee)?
To begin enjoying fast, secure and cost-effective domestic and international payments, first you need to create your Centtrip list of...
Continue reading →How do I convert currency?
Get direct access to the live currency market via your desktop account and the app. Purchase currency at transparent, competitive...
Continue reading →How do I make a one-time batch payment?
Upload a single spreadsheet and make a one-time payment to multiple recipients, in one or more currencies, effortlessly. The beneficiaries...
Continue reading →How do I make payments to existing recipients in batch?
Make multiple payments in one click using our batch payments facility. Whether you are paying salaries, royalties, bills or invoices,...
Continue reading →Which bank details do I need to provide for a recipient batch load?
Beneficiary Bank Location Payment Currency Unique Identifier Required Bank Code Required United States USD Account Number ABA (9 digits) United...
Continue reading →How do I complete my batch recipient upload template?
When completing your 'RecipientUploadTemplate' , each recipient must occupy one row and all relevant fields must be filled accordingly. Information...
Continue reading →How do I complete my one-time bulk payment template?
When completing your one-time payment template, each recipient/payment must occupy one row and all relevant fields must be filled accordingly....
Continue reading →What are the validation rules for a FX batch payment?
Field Required? Validation Requirements Amount YES only numbers Direction YES Enter Sell or Buy SellCurrencyCode YES 3 characters ISO format...
Continue reading →What are the validation rules for my one-time batch payment template?
When completing your batch payment template, please ensure you follow the validation guidance below to avoid any errors when processing...
Continue reading →How do I make a batch payment with FX?
Make hundreds of multi-currency payments effortlessly with Centtrip's FX Batch Payments feature. Upload one spreadsheet containing all payment information and...
Continue reading →How do I make payments?
Make secure and cost effective payments within seconds and without limits. We tailor our services to your unique needs, whether...
Continue reading →Can I make payments in batch?
Yes! Save time by making single or multi-currency payments, to multiple beneficiaries, in batch. Choose whether to send your payment...
Continue reading →How do I set up payment approvals?
To set up payment approvals, create a role that specifies the number of approvals required for a user’s payments (1,...
Continue reading →