ARTICLE
Why does my card show a zero available balance when I know there are funds on it?
You could be viewing the wrong card or currency. Please contact Centtrip Support if the issue persists.
This may happen if:
- You're viewing the wrong card - try switching cards in the app.
- You're looking at the wrong currency wallet
- There is a temporary technical issue
If everything appears correct and the issue continues, please contact Centtrip Support.