How do I create card balance and transaction alerts?
Account administrators can choose from a range of alerts, which can be tailored to your requirements.
What can I do from my account dashboard?
Your Centtrip dashboard provides a real-time overview of your account and card balances and transactions, and enables you to access all your main account features.
Will I earn interest on my Centtrip account or card balance?
You will not earn any interest on either your Centtrip account or card balances.
How do I load funds into my Centtrip Account?
It's quick and easy to add funds
How do I buy currency?
You can do this via your desktop account and the app.
What currencies can I manage with my Centtrip account?
Your Centtrip account can hold and manage 15 currencies, including: British Pound, Euro, US Dollar, Australian Dollar, Canadian Dollar, Swiss Franc, Danish Krone, Hong Kong Dollar, Israeli Shekel, Japanese Yen, New Zealand Dollar, Norwegian Krone, Polish Zloty, Swedish Krona and South African Rand.
Can I access more than one account from the Centtrip app?
Yes, select Switch Account from home screen, then select LINK ACCOUNT and follow the prompts.
What is my cardholder ID?
Your Cardholder ID is a unique 12-digit number that begins with 20000. It shows underneath your name on the front of the card.
Why is my account still visible when I have signed out?
This is because your device is still linked to your account.