Yes, select Switch Account from home screen, then select LINK ACCOUNT and follow the prompts.
Now that you have your new Centtrip card, sign it on the reverse and follow these instructions to activate it.
This is because your device is still linked to your account.
We're available Monday to Friday, 8am to 6pm. Contact us by email to firstname.lastname@example.org or phone
+44(0)2037351735. For help with lost or stolen cards outside these hours, please call +44(0)2071278130.