Account Management Cards Registration and Login Service Questions

How do I activate my card?

Now that you have your new Centtrip card, sign it on the reverse and follow these instructions to activate it.

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Can I access more than one account from the Centtrip app?

Yes, select Switch Account from home screen, then select LINK ACCOUNT and follow the prompts.

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Why is my account still visible when I have signed out?

This is because your device is still linked to your account.

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Didn't find what you were looking for?

We're available Monday to Friday, 8am to 6pm. Contact us by email to help@centtrip.com or phone +44(0)2037351735. For help with lost or stolen cards outside these hours, please call +44(0)2071278130.