Account Management Cards Registration and Login Service Questions

What is my cardholder ID?

Your Cardholder ID is a unique 12-digit number that begins with 20000. It shows underneath your name on the front of the card.

cardholder ID cards ID my account
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Are EUR and USD denominated cards still multi-currency?

Yes – the new cards work in exactly the same way as existing ones. The only difference is the base currency.

base currency cards currency multi-currency
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We're available Monday to Friday, 8am to 6pm. Contact us by email to help@centtrip.com or phone +44(0)2037351735. For help with lost or stolen cards outside these hours, please call +44(0)2071278130.