Cards can be instantly locked or unlocked via either the Centtrip app or your desktop account. Account administrators also have the ability to lock/unlock any of the cards they manage.
All our fees are fixed and converted to GBP.
The Centtrip multi-currency Mastercard is a prepaid, reloadable card - not a credit, charge nor debit card.
Once ordered, your card will usually be with you within seven working days.
No, the base currency is determined when the card is created.
Corporate clients can have cards with different base currencies. Contact us to order additional cards.
Yes, it's worth checking that you've activated your card, it's not locked, has sufficient balance, the payment you're making doesn't exceed a limit, and that the person you're paying accepts prepaid cards. If all else fails, contact us and we'll take a closer look.
The 'issued not active' card status means the Centtrip card hasn't been activated yet.