Account Management Cards Expense Management Registration and Login Service Questions

How do I create card balance and transaction alerts?

Account administrators can choose from a range of alerts, which can be tailored to your requirements.

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How do I lock/unlock a card for myself or a member of my team?

Cards can be instantly locked or unlocked via either the Centtrip app or your desktop account. Account administrators also have the ability to lock/unlock any of the cards they manage.

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How can my auditor request information about my account?

We use Confirmation.com to manage audit requests from clients and auditors ensuring information is provided efficiently and securely to only those authorised to receive it.

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Didn't find what you were looking for?

We're available Monday to Friday, 8am to 6pm. Contact us by email to help@centtrip.com or phone +44(0)2037351735. For help with lost or stolen cards outside these hours, please call +44(0)2071278130.