How do I make a one-off bulk payment?

Upload a single spreadsheet and make a one-time payment to multiple recipients, in one or more currencies, effortlessly. The beneficiaries are not saved in your account, so your Recipients List will remain clear of any beneficiaries you only intend to make a single payment to.

Let us walk you through it:

Sign into your account and then click here to get a quick tutorial. Note: you must be signed in first.

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Follow the steps below:

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  1. Sign into your account and visit Send Payments from the navigation bar.

  2. Click the CREATE BATCH button, and then UPLOAD.

  3. Select the second tick-box - Combine recipient and payment creation.

  4. Download the template provided at the bottom of the screen, either as an XLS or CSV file.

  5. Complete all necessary fields with the payment and beneficiary details and save the file.

  6. Follow the on-screen instructions to verify using an app or email generated code.

  7. Click the PICK A FILE... button and upload your saved file.

  8. You will receive an email confirmation once the batch payment has been processed, along with a separate email detailing any recipients which could not be uploaded. (Note - this can take up to 10 minutes).

  9. If your payments require approval, the relevant Administrator(s) will be notified and your payment will be processed once approved. If approval is not required, your payment will be processed as soon as you upload your file.

Note - It can take up to X working days for the payment to reach the beneficiary, depending on the currency, the recipient's bank and when the payment is submitted.

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