What is a 'Corporate Super Administrator' and how do they create new users and manage permissions?

Corporate Super Administrators (CSAs) have the ability to create and add new users to the account, manage permissions and limits, and instantly disable a user's access any time. This can all be managed within account settings.

When opening a new corporate Centtrip account, the first user created should be a Corporate Super Administrator (CSA). This user must be approved by a company Director.

What are the benefits?

  • Add users to the account instantly - no PDF forms, no delays.
  • Set and modify user limits and permissions at any time.
  • Monitor new user verification and send instant email reminders.
  • Understand who has access to the account at all times.
  • Disable user access as required.

How do I set up a new CSA?

To nominate a CSA for your account, please complete our CSA Set-up Form and return this to help@centtrip.com. Please note - your completed form must be approved and signed by a company Director.

How do I add and manage users as a CSA?

Super Admin Final.png

  1. After signing into your account, click or hover over the settings icon and select 'Corporate Super Admin Menu'. You will only see this if you are a CSA.

  2. Choose ‘CSA Create Admin’ and use the dropdown menu to select an account. A list of all current users will then appear.

  3. Click 'ADD' to create a new user, enter their email address and click ‘CHECK’ to ensure the email is not already in use.

  4. Enter the new user's details into the form, set their permissions and limits and click ‘SAVE’.

  5. An email will be sent to the new user asking them to verify their email address and create their login credentials. Once verified, ‘User Validated’ will switch to the 'on' position.

  6. Click ‘EDIT’ to instantly amend permissions or disable user access any time. Disabled users will still appear in your list but ‘Site access’ will be in the ‘off’ position.

Hints and tips

  • 'Site Access' field - indicates whether or not a user's access has been disabled. Click 'EDIT' to change this anytime.
  • 'User Validated' field - indicates whether or not a user has verified their email address and created login credentials.
  • Instant verfication reminders can be sent by clicking the 'RESEND EMAIL' button under the ‘User Validated’ column.
  • Please ensure the correct date of birth is entered when creating a new user, as this will be required for a password reset.
  • A CSA will not be able to set user permissions/limits that are higher than their own.
  • Once a user has been created, you will not be able to edit their personal details. Please contact Centtrip to amend these.
Last updated on 23rd November 2021